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Privacy Policy

Serenity Care Lda. guarantees to the users of this site the respect for their privacy, adopting the necessary measures to protect their personal data.

Access and visit to this website, by itself, does not imply the automatic provision of any personal data that identifies the User. However, the use of certain content or services may imply the availability of personal data by Users.

Collection and Data Processing

Serenity Care Lda. is the entity responsible for the collection and processing of users' personal data. The collected personal data will be processed and stored on computer system by Serenity Care Lda., or by the entities contracted by it. They are intended to respond to:

  • Consultation requests
  • Comments, requests for clarification and suggestions

User Rights

In accordance with the law, the User is guaranteed at all times:

  • The right of access, updating and rectification of your personal data
  • The right to eliminate or limit treatment
  • The portability of your data
  • The right to object to the treatment of the same, verified the conditions legally foreseen

You may exercise these rights by writing to Serenity at the address:
Serenity Care Lda.
Rua José Estevão, 17 – R/C, 1150-200 Lisbon
E-mail: here4u@serenity-portugal.com

Data Sharing

Serenity Care Lda. may communicate your personal data to other entities to enable us to respond to your requests for clarification, comments or suggestions, and to entities subcontracted for the aforementioned purposes, under the terms of the contracts entered into with them. Such data communications are necessary or appropriate:

  • According with applicable law
  • When performed in the context of compliance with a legal obligation or court order
  • Following a decision by the National Data Protection Commission or other competent control authority
  • To respond to requests from public or governmental authorities
  • To protect the vital interests of Users or any other legitimate purpose provided by law

Security Measures

Serenity Care Lda. carries out its best efforts to protect the personal data of Users from unauthorized access through the Internet, using security systems, rules and other procedures to guarantee the protection of personal data and to prevent unauthorized access, improper use, disclosure, loss or destruction.

It is, however, your responsibility to ensure that the computer you are using is properly protected from harmful software, computer viruses and worms — for example, through safe browser settings, updated antivirus software, security barrier software, and avoiding software of dubious origin. Whenever data collection takes place on open networks, such as the Internet, your data may be viewed and used by unauthorized third parties.

Complaints

Without prejudice to any other administrative or judicial remedy, the User has the right to submit a complaint to the National Data Protection Commission or other competent control authority in accordance with the law, if he/she understands that the treatment of his/her data by Serenity Care Lda. violates the legal regime in force at any time.

Questions

If you have any question regarding the treatment of your personal data and the exercise of the rights conferred by applicable law, please contact us:
E-mail: here4u@serenity-portugal.com
Address: Rua José Estevão, nº 17 – R/C, 1150-200 Lisbon

Changes to the Privacy Policy

Serenity Care Lda. reserves the right, at any time and without prior notice and with immediate effect, to change, add or revoke, partially or totally, this Privacy Policy. Any changes will be immediately posted on this same page online. If changes are substantial as to how your data will be processed, we will let you know if we still have the contact details available.

Serenity

Private healthcare, professionally managed in Portugal, Spain and the United Kingdom.

Contact

☎︎ (+351) 213 571 467
✉︎ here4u@serenity-portugal.com
⌖ Rua José Estêvão 17, 1150-200 Lisboa

Company

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Private Healthcare. Professionally Managed.