Are you moving or have just moved to Portugal?
Stepping into a new chapter abroad is full of discovery — and we’re here to walk it with you.
At Serenity, we offer presence, care, and the quiet assurance that someone truly has your back.
As you settle into your new life, we’ll be right beside you — always ready to support what matters most – your Health!
Tailor-made care, led by a Nurse Case Manager
From unexpected health needs to a meticulously planned move —or simply a short escape to explore Portugal—we’re here to ensure you’re cared for with precision, discretion, and ease.
We’ve created two seamless options for your peace of mind: exclusive Membership plan for ongoing care, and flexible Bundles of Hours for short-term support.
From the very first moment you contact us, you’ll be welcomed by a dedicated medical professional who will listen, understand, and guide you with a perfect combination of expert knowledge and genuine compassion.
Relax, explore, and live fully—while we take care of every detail. This is where health meets Serenity.
Our beloved team
Michael doesn’t fit neatly into titles. By training, he is a medical doctor. By experience, a long-time physician and later an executive across hospitals and medical providers. But at Serenity, his role is less about position and more about direction. He is the one asking, “Why not?” And often, “Why not now?” A visionary by instinct, sometimes perceived as slightly crazy for ideas that seem too early, too bold, too out of the box. He is positively stubborn — the kind of stubborn that survives failure, recalibrates, and tries again. And again. He wants things to happen yesterday. Patience is a skill he continues to practice. Serenity was born from a conviction he carries deeply: medicine must use the best technology available and the latest scientific knowledge — always. But it must also recover something we have almost lost. The spirit of the old days. When listening carefully, observing quietly, and truly seeing a patient could lead to a diagnosis more than 90% of the time. He believes progress and humanity are not opposites. They are meant to coexist. Where Rita refines the details you feel, Michael pushes the boundaries of what is possible. Together, they built Serenity to prove that medicine can be advanced without becoming distant — and personal without becoming outdated.
Rita believes that how something feels is never secondary. At Serenity, she shapes the client experience — not as a department, but as a philosophy. To her, it stands shoulder to shoulder with medicine itself. The lighting, the tone of voice in a message, the way a concern is handled, the silence in a room — none of it is accidental. Her career began in marketing across major telecommunications companies in Portugal and Angola. But eleven years ago, inside a hospital setting, she found the work that felt right: building and leading large-scale client experience teams where care wasn’t just delivered — it was felt. She never left that world. Serenity became her opportunity to create something more personal. An initiative that allows her own signature and touch. A place where excellence is measured not only in outcomes, but in details. Her greatest frustration? Repetitive mistakes. Not because mistakes aren’t allowed — she believes they are essential. Mistakes are how teams learn, refine, improve. But they must lead somewhere. Growth is non-negotiable. Rita cares deeply about aesthetics. The look. The feel. The coherence. Beauty, to her, is a form of respect. She shares her time between Lisbon and London, quietly dreaming of the day she can travel between them by train. And outside of Serenity, her softer side belongs unapologetically to cats and dogs.
When you see this smile, you know you're in for something big. Tiago is like a strong-minded bull who won't rest until he's found the best solution for any challenge. His voice is strong but his heart is kind and gentle, much like the plants he nurtures with so much care. Beneath that determined exterior is a tender loving soul, always ready to go the extra mile for those he cares about.🩵💜
Sofia, of many titles. Woman, mother, coworker, friend, advisor, nurse. She knows everything about the basics of being a decent good human being. She knows time is the most precious gift you can give to anyone. Sofia has this "let's do it" mindset that many would struggle to understand. She is a natural. Sofia has brains and she doesn't mind to show it off! She's not just bright herself, but inspires others to shine too.🩵💜
Some say Paula has a touch of magic in everything she touches. She can turn a mundane text, process, or even someone's day into something truly special. As she passes by, her soft smile is like a gentle breeze that brightens the world around her. We've never actually seen her magic wand, but we're pretty sure she has one—how else could she keep everything so flawless? Fairy Paula...🩵💜
Rafaela has this "killing me softly" vibe—gentle in her demeanor, yet she never shies away from telling you exactly what you need to hear. Pragmatic to the core, she has a knack for balancing everyone's emotional side with a mix of kindness and a flair of good humor. Her words are like a warm hug wrapped in a reality check, leaving you feeling cared for, even when she's being perfectly honest.🩵💜
Pablo, for the past 15 years, he walked the halls as a nurse, but deep down, he always carried the soul of a rockstar — the one that never took the stage. Pablo sees life as music, unpredictable and rich, sometimes like jazz, flowing in intricate polyrhythms, just as life was meant to be. 🩵💜
Nurio is an experienced nurse who once worked in the busiest ERs of Lisbon before trading the city lights for the vast horizon of the sea. Onboard a cruise ship, he cared for passengers from every corner of the world. Years later, his journey has taken him to more serene environment; to us. Behind his strong arms and broad chest is a gentle heart - steady, resilient, and always ready to lift others up, much like the true Jiu-Jitsu fighter he is. Beyond his work and training, Nurio finds joy in collecting and building Legos - a quiet reflection of how he approaches life and nursing alike: with patience, attention, and care for every detail.🩵💜
Leonor moved to London sixteen years ago looking for adventure, a decision that shaped her curiosity, independence, and openness to new experiences. She has a long-standing interest in intensive care and safeguarding, and is drawn to situations where calm, focus, and presence matter most. Outside of work, she has a passion for technology, motorbikes, and travelling, interests that reflect her curiosity and love of movement. Now part of Serenity, and as a mother of two young children, Leonor approaches every family with warmth, attentiveness, and care, always aiming to make things feel clearer and more manageable. 🩵💜
Thirteen years in UK healthcare has taught Laura one thing: the system only works if you actually listen. Whether in the private sector or the NHS, she has spent over a decade cutting through the noise to find out what people truly need. Laura shows up, every day, with a distinct Spanish energy—a mix of bright curiosity and a warmth that reminds there’s a human being behind every system. She’s always looking for the next horizon, usually with a smile that says she’s already planning the next adventure. And we feel lucky to be next.🩵💜
Joana is a raising star, always bright, always showing us the direction. A natural-born communicator, there is no conflict she can't solve with her clarity and desire to see everything in perfect harmony. Our only regret? That we didn’t meet her sooner!🩵💜
We never witnessed this person on a bad day. Esténio carries a friendly smile all day long, as if life is ease on him all the time. His hurdles are many. Esténio is an expatriate in Portugal, who decided to follow his dream and because of that, he had to leave behind a career and a life of comfort, near his family and friends. He lives his life to the fullest, working, learning music and enjoying what most of us have forgotten, the small and free pleasures of life. Well done, Esténio!🩵💜
Dr. Joana Santos could have pursued a career as a professional ballerina, a tennis player, or even taken to the stage with her own stand-up comedy show. Instead, she chose a more meaningful path: dedicating her life to the care and wellbeing of others. Dr. Joana earned her medical degree from Charles University, one of Europe’s oldest and most prestigious universities. Following graduation, she moved to the United Kingdom, where she began her career within the National Health Service (NHS). Although she chose medicine over the stage or sports, Dr. Joana brings the same dedication, precision, and light-hearted spirit to her work. The only skill Dr. Joana hasn't quite perfected is cooking—but in a country blessed with world-class chefs, she figured her talents were better spent where they’re truly needed: in medicine. 🩵💜
Have you ever heard of a Physician that was once a Nurse? Well, we were lucky enough to find one of those rare people, that combine brains, heart and soul. With a Nursing degree, working for King's College Hospital in London, during 7 years, one day Anabela realized that she aspired to continue her studies and become a Physician. Influenced by her passion for travel, Anabela has a holistic approach, that combines Western medicine with alternative therapies, aiming to heal the mind, body and spirit. If you want to know more about Anabela Teixeira, we strongly advise you to schedule an appointment with her! 🩵💜
Daniela is a true giver, always eager to help, never seeking recognition or applause. For a long time, she was on a journey, searching for her place in the world. But along the way, she realized something beautiful – her place was never somewhere out there, but always right inside her. A place where she can support others, do what needs to be done, without hesitation or fear. Her strength lies in her ability to give, support, and dive in when the world needs her most.🩵💜
If you know Daniela, you know that when she’s smiling, she’s probably planning her next concert. She lives for music, festivals and spontaneous trips...and yes, she’s the one who takes over the playlist on every road trip. Like one of her favorite lyrics says, “I’m a gentle soul, I’m sure, but on the stereo I’m a dictator”. That balance sums her up perfectly: kind and compassionate at heart, with a bold energy that shines through, whether she’s caring for patients or dancing in a crowd.🩵💜
Daniel’s journey has taken him from a distant African country to London, and finally to Lisbon, the place he now calls home. With a smile that disarms you at first sight, it’s impossible not to smile back. Behind this effortless demeanour is someone truly reliable—ready to do both the possible and the impossible to make sure your appointment is booked on time.🩵💜
Passionate about Harry Potter and thrilling crime stories, Beatriz has a sharp, curious mind that never stops seeking answers. Stubborn and fiercely loyal, she is a true friend to those she loves, always ready to protect, comfort, and support others. More than just helping, she inspires trust and makes everyone around her feel truly cared for.🩵💜
Márcia's voice is sweet and soothing. Her presence is gentle, like a feather on a breeze. Beneath this cotton candy voice there is a strong and determined person that never crosses arms. She's proof that sometimes the softest touch makes the biggest impact.🩵💜
In another life, Marta could have easily been a star on stand-up comedy stage. She's always ready with a joke, making everyone around her feel better about themselves—sometimes so much that she forgets to take care of herself. She never disappoints when it comes to being there for you, always giving more than we could ever deserve. Her humor and warmth are like a cozy blanket on a cold day, wrapping you up in comfort and leaving you wondering how you got so lucky to have her in your life. 🩵💜
Born in the middle of the ocean, in São Vicente, Leny carries celebration in her blood and Atlantic salt on her skin. She burns with the intensity of Fogo’s volcano, a passion that asks no permission. Fierce when she fights . An island soul, with a presence as unforgettable as a landscape. Cabo Verde doesn’t explain everything about her… but one thing is clear: ignoring her is not an option.🩵💜
Our testimonials
Kendall Lampkin found his piece of Serenity in the middle of chaos.❤️
Canadian couple share their experience with Serenity!❤️
“Every Expat should join this service, we highly recommend it!”
An Expat shares his challenges when arriving a new country and how Serenity was helpful! ❤️
What truly distinguishes her is her exceptional human touch. Dra. Joana combines professionalism with genuine compassion, creating an environment where patients feel heard, respected, and completely at ease. She listens with intent, responds with empathy, and ensures that every concern is met with patience and understanding—something that is increasingly rare and incredibly valuable.
Her dedication is unmatched. She consistently goes above and beyond to deliver the best possible outcomes, advocating for her patients and holding herself to the highest standards in every aspect of care. Dra. Joana is not just an excellent doctor—she is a trusted partner in health and a true example of what outstanding medicine should look like.
Serenity is equally exceptional as a medical facility, setting the bar for quality, professionalism, and patient-centered care. The entire team operates with a level of coordination and excellence that is truly impressive. A special recognition goes to Marta, the nurse manager, who is simply the best in the world—her leadership, warmth, and attention to detail elevate the entire experience and ensure every patient feels supported, cared for, and in the very best hands.
Thank you to everyone at Serenity.
The coordination and responsiveness have been consistently strong. When I was unwell, the team was accessible and provided clear guidance on next steps. That level of reliability and care has made a meaningful difference. I value the professionalism and attentiveness the team brings to their work.
We are NOT on social media!
Social media is social. Your health is personal.
When it comes to your health and well-being, nothing replaces a real conversation—human to human, heart to heart. We believe in listening, understanding, and truly being present for you.
Reach out to us directly, and we’ll give your needs the care, attention, and expertise they deserve—no hashtags, filters, or algorithms required. Just genuine support, from real people who care.
FAQ's
Yes. We strictly select specialists and hospitals where English is spoken fluently. Furthermore, your dedicated Case Manager is bilingual and will bridge any communication gap ensuring you are fully understood.
Very quickly. While public waiting lists can be long, our private network allows us to schedule appointments often within 24 to 48 hours, depending on the specialty.
Both. We support expats moving to Portugal who need long-term health management (Membership), as well as tourists or digital nomads needing one-off assistance (Support Bundles).
Join our Community!
To join Serenity, we offer an initial medical assessment. This personalised process with our medical team enables us to create a health care plan tailored to your needs and connect you with the professionals best suited to guide and support you throughout your journey.
Whether you’re seeking a long-term plan (membership), visiting on holiday, or require assistance with a specific short-term need, we are here to help you make the best decision. We are committed to ensuring you receive access to the highest quality care.
Please leave your details, and we’ll be sure to reach out to you shortly.
Important Links
Contact Info
- Rua José Estêvão 17, 1150-200 Lisboa, Portugal
- (+351) 213 571 467
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